📋 Terms and Conditions

1) Acceptance of Terms

By accessing, browsing, or using the Active Woman website and services (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must not use our Services.

These Terms constitute a legally binding agreement between you and Active Woman, operated by Individual Entrepreneur Rizvi Rafanan in Costa Rica ("we," "us," "our," or "Active Woman").

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the Services after changes constitutes acceptance of the revised Terms.

2) Description of Services

2.1 Educational Nature

Active Woman provides educational content, courses, guides, and materials related to fitness, nutrition, and wellness habits ("Educational Content"). Our Services include:

• Digital educational courses on gymnastics and body movement
• Nutritional education and dietary awareness materials
• Guides for developing healthy habits and routines
• Video tutorials and written instructional content
• Practice sheets and tracking tools

2.2 Non-Medical Disclaimer

EXPLICITLY STATED: All content provided through our Services is for educational and informational purposes ONLY. We do NOT provide:

• Medical advice, diagnosis, or treatment
• Professional medical services of any kind
• Guarantees of specific health or fitness outcomes
• Personalized medical recommendations
• Therapeutic interventions

Always consult with qualified healthcare professionals before beginning any exercise program, dietary changes, or wellness routines, especially if you have pre-existing health conditions, are pregnant, nursing, or taking medications.

2.3 No Guaranteed Results

We do not guarantee any specific results from using our Educational Content. Individual outcomes vary widely based on factors including but not limited to:

• Genetics and body composition
• Consistency and effort applied
• Pre-existing health conditions
• Adherence to the educational materials
• Lifestyle factors and environment
• Age, metabolism, and hormonal factors

3) Eligibility and Account Registration

3.1 Age Requirements

You must be at least 16 years of age to use our Services. By using our Services, you represent and warrant that you meet this age requirement. If you are under 16, you may only use our Services under the supervision of a parent or legal guardian who agrees to these Terms.

3.2 Account Responsibility

When you create an account or make a purchase, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

We reserve the right to terminate accounts that provide false information or violate these Terms.

4) Orders, Payments, and Pricing

4.1 Course Pricing

All prices are displayed in Costa Rican Colón (CRC) and are subject to change without notice. Current course prices are:

• Daily Gymnastics for Body Slimming: ₡2,650 CRC (approximately $5 USD)
• Daily Gymnastics to Support a Lean Body: ₡2,650 CRC (approximately $5 USD)
• Nutrition for Slimming: ₡5,300 CRC (approximately $10 USD)

4.2 Payment Terms

By placing an order, you agree to pay all charges at the prices then in effect. You represent that you have the legal right to use the payment method provided. All payments are processed through secure third-party payment processors.

4.3 Order Confirmation

After submitting an order, you will receive a confirmation. This confirmation does not signify our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in description or pricing, or suspected fraud.

4.4 Currency and Taxes

Prices do not include applicable taxes, which will be calculated and added at checkout where required by law. International customers may be subject to currency conversion fees by their payment provider.

5) Refund and Cancellation Policy

5.1 Digital Product Nature

Due to the digital nature of our Educational Content, all sales are generally final once access has been granted. However, we want you to be satisfied with your purchase.

5.2 Refund Eligibility

Refund requests will be considered on a case-by-case basis within 7 days of purchase if:

• You have not accessed or downloaded the course materials
• There was a technical error preventing access
• The course description was materially inaccurate
• Duplicate charges occurred

5.3 Non-Refundable Situations

Refunds will NOT be granted if:

• You have accessed, downloaded, or viewed the course materials
• You changed your mind after purchase
• You did not achieve desired results (results vary by individual)
• You failed to follow the educational guidelines
• The refund request is made after 7 days from purchase

5.4 Refund Process

To request a refund, contact us at support@activewoman.cr with your order details and reason for the request. Approved refunds will be processed within 14 business days to the original payment method.

6) Intellectual Property Rights

6.1 Ownership

All content on the Active Woman website and in our courses, including but not limited to text, graphics, logos, images, videos, audio, software, and course materials ("Content"), is the property of Active Woman or our licensors and is protected by international copyright, trademark, and other intellectual property laws.

6.2 License to Users

Upon purchase, you are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Educational Content for your personal, non-commercial use only. This license does not include:

• Modifying, copying, or creating derivative works from our Content
• Using Content for commercial purposes without written permission
• Removing copyright or proprietary notices from materials
• Transferring, sublicensing, or selling access to our Content
• Sharing login credentials with others
• Uploading our Content to file-sharing sites or public platforms

6.3 Violations

Any unauthorized use of our Content constitutes intellectual property infringement and will result in immediate termination of your account, forfeiture of access, and potential legal action.

7) User Conduct and Prohibited Activities

7.1 Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your use of the Educational Content is appropriate for your personal health and fitness level.

7.2 Prohibited Conduct

You agree NOT to:

• Use our Services for any illegal purpose or violate any laws
• Attempt to gain unauthorized access to our systems or user accounts
• Interfere with or disrupt the integrity or performance of our Services
• Harvest or collect personal information of other users
• Upload or transmit viruses, malware, or malicious code
• Engage in any activity that could disable, overburden, or impair our Services
• Use automated means (bots, scrapers) to access our Services
• Impersonate any person or entity
• Share, resell, or distribute our Educational Content

7.3 Consequences

Violation of these prohibitions may result in immediate termination of your account, legal action, and reporting to appropriate authorities.

8) Health and Safety Disclaimers

8.1 Assumption of Risk

By using our Educational Content, you acknowledge that:

• Exercise and physical activity carry inherent risks of injury
• Dietary changes may affect individuals differently
• You are voluntarily participating in these activities with knowledge of the risks
• You assume all responsibility for your health and safety

8.2 Medical Clearance

We strongly recommend that you:

• Consult a physician before starting any exercise or nutrition program
• Obtain medical clearance if you have any health conditions
• Stop immediately if you experience pain, dizziness, or discomfort
• Seek medical attention for any health concerns

8.3 No Liability for Health Outcomes

We are not responsible for any injuries, health issues, or adverse effects that may result from following our Educational Content. You agree to release Active Woman, Rizvi Rafanan, and affiliates from any claims related to your use of our materials.

9) Limitation of Liability

9.1 Disclaimer of Warranties

OUR SERVICES AND CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Merchantability, fitness for a particular purpose, and non-infringement
• Accuracy, completeness, or reliability of Content
• That our Services will meet your requirements or expectations
• That our Services will be uninterrupted, timely, secure, or error-free
• That defects will be corrected
• That our Services are free of viruses or harmful components

9.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ACTIVE WOMAN, RIZVI RAFANAN, OUR DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Any loss of profits, revenue, data, or goodwill
• Any personal injury or health complications
• Any damages arising from your reliance on our Educational Content

Our total liability for any claims under these Terms shall not exceed the amount you paid for the specific course that gave rise to the liability.

10) Indemnification

You agree to indemnify, defend, and hold harmless Active Woman, Rizvi Rafanan, and our affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or relating to:

• Your use of our Services
• Your violation of these Terms
• Your violation of any rights of another party
• Your conduct in connection with our Services
• Any health issues or injuries resulting from use of our Educational Content

11) Third-Party Links and Services

Our Services may contain links to third-party websites or services that are not owned or controlled by Active Woman. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Active Woman shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods, or services available on or through any such websites or services.

12) Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Costa Rica, without regard to its conflict of law provisions.

Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts located in San José, Costa Rica. You consent to the personal jurisdiction and venue of these courts.

13) Dispute Resolution

13.1 Informal Resolution

We encourage you to contact us first to try to resolve any disputes informally. Please email us at support@activewoman.cr with your concern.

13.2 Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms shall be settled by binding arbitration in accordance with the arbitration rules of the Costa Rican Center for Conciliation and Arbitration. The arbitration shall take place in San José, Costa Rica, in the English or Spanish language.

13.3 Class Action Waiver

You agree that any proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in class actions.

14) Termination

14.1 Termination by You

You may stop using our Services at any time. However, termination does not entitle you to a refund unless covered under our Refund Policy.

14.2 Termination by Us

We may terminate or suspend your account and access to our Services immediately, without prior notice or liability, for any reason, including:

• Breach of these Terms
• Violation of applicable laws
• Fraudulent or abusive behavior
• Non-payment for purchased courses
• Sharing of account credentials

14.3 Effect of Termination

Upon termination, your right to use our Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15) Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new terms, you are no longer authorized to use our Services.

16) Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be eliminated or limited to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

17) Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Services, constitute the entire agreement between you and Active Woman concerning the Services and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written.

18) Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. No waiver shall be effective unless in writing signed by an authorized representative of Active Woman.

19) Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms without restriction. Any attempted assignment in violation of this section shall be void.

20) Contact Information

If you have any questions about these Terms, please contact us:

Active Woman — Legal Inquiries
Individual Entrepreneur: Rizvi Rafanan
📍 Centro Colaborativo
Avenida Central, Edificio Metropolis
San José, Costa Rica 10104

📧 Email: support@activewoman.cr
📱 Phone: +506 8800 5867
📞 Alternative: +506 8352 9471
✉️ Direct: rizvi.rafanan@activewoman.cr

For legal matters, please include "Legal Inquiry" in your subject line. We will respond within 10 business days.